For 64 years, ETS has staffed a dedicated Office of Testing Integrity (OTI) made up of investigators, experts, and analysts who ensure the validity and integrity of our exams and whose work it is to defend those test takers who test honestly. In coordination with highly trained proctors, AI technologies, and data analysis, the team works to investigate and analyze scores and testing sessions that are suspected of having been earned or conducted unfairly and, as a result, cancel test scores if evidence exists.

For as long as testing has been around, we have seen the ways that test takers have attempted to cheat on our exams and how their methods have evolved. When we were the first to market with our at-home solutions in March 2020, we knew that our test security measures would need to continue to be rigorous. We continue to spend tens of millions of dollars each year investing in the latest technology to ensure we are keeping pace with the new and sophisticated ways we know test takers attempt to cheat now that test delivery is digitized and delivered nearly everywhere. We have seen examples of test takers’ attempts to cheat using remote access software, proxy testing, cell phones to send and receive messages, as well as a combination of these and other cheating techniques.

Our OTI team is made up of leading experts on test security and will continue to remain ahead of the curve in ensuring those test takers who attempt to cheat are caught.